At 1winpk, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your own information. Transparency is not just a legal obligation for us — it is a core part of how we operate.
These six principles guide every data decision we make at 1winpk. Your personal information is handled with the same care we expect you to bring to the platform.
1winpk collects only the data that is strictly necessary for account operation, KYC compliance, and service delivery. We do not harvest unnecessary personal information or sell data to third-party marketers.
All data transmitted between your device and 1winpk's servers is protected using 256-bit SSL/TLS encryption — the same standard used by major international banks. Your CNIC details and payment information are stored in encrypted form at rest.
1winpk does not sell, rent, or trade your personal data to any third party for commercial gain. Data is shared with trusted service providers only where strictly required for platform operation, and always under binding confidentiality obligations.
Registered players can request access to their personal data, request corrections, or ask for deletion at any time by contacting our support team. We respond to all data requests within 14 business days.
We retain your personal data only for as long as is necessary for the purposes it was collected or as required by our international gaming licence obligations. Account data is held for a minimum of 5 years post-closure for regulatory compliance.
1winpk operates under an international gaming licence. Our data practices are designed to meet the standards required by that licence, including anti-money laundering (AML) and Know Your Customer (KYC) regulations applicable to regulated gaming platforms.
Summary: 1winpk collects personal data to verify your identity, process payments, provide gaming services, and comply with our licensing obligations. We do not sell your data. We protect it with industry-standard encryption. You have the right to access, correct, and delete your data. By using the 1winpk platform, you agree to the practices described in this Privacy Policy.
1winpk is the operator of the online casino and sports betting platform accessible at https://1winpk.bet. We operate under an international gaming licence and provide regulated gaming services to players in Pakistan and other permitted jurisdictions. References to "1winpk," "we," "us," or "our" throughout this Privacy Policy refer to the 1winpk platform operator.
1winpk acts as the data controller with respect to the personal data of registered players and website visitors. As data controller, we are responsible for deciding how and why your personal data is processed. If you have any questions about how your data is handled, please refer to Section 15 for contact information.
1winpk collects the following categories of personal data from players and website visitors. We collect only what is necessary for the lawful operation of the platform and compliance with our regulatory obligations.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, selfie photograph | Mandatory (KYC) |
| Contact Data | Pakistani mobile number, email address, city of residence | Mandatory |
| Financial Data | JazzCash/EasyPaisa account details, bank account info, transaction history, deposit and withdrawal records | Mandatory |
| Account Data | Username, password (hashed), account preferences, responsible gaming settings | Mandatory |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Automatic |
| Usage Data | Games played, bets placed, bet amounts, session duration, pages visited | Automatic |
| Marketing Data | Communication preferences, bonus opt-in/opt-out status | Optional |
CNIC Data: We are required by our licensing obligations to collect and verify Pakistani CNIC details for all players who wish to withdraw funds. CNIC data is stored in encrypted form and is never shared with third parties except where required by applicable law or regulatory authority.
1winpk collects personal data through the following means:
Data you provide directly when you register a 1winpk account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion or survey.
Technical and usage data collected automatically when you visit the 1winpk website or use the platform — including via cookies, server logs, and session tracking technologies. This data helps us maintain platform security, detect fraud, and improve user experience.
In certain circumstances, 1winpk may receive data about you from third parties, including:
1winpk uses your personal data for the following purposes:
1winpk processes your personal data on one or more of the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Contract Performance | Processing necessary to operate your 1winpk account, process payments, and deliver gaming services under the Terms & Conditions you agreed to at registration. |
| Legal Obligation | Processing required to comply with AML regulations, KYC obligations, age verification requirements, and gaming licence conditions. |
| Legitimate Interests | Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your rights. |
| Consent | Marketing communications and optional data collection where you have provided explicit, freely given consent. You may withdraw consent at any time. |
1winpk does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following controlled circumstances:
We share data with trusted third-party service providers who assist in operating the 1winpk platform, including: payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), KYC and identity verification providers, game studios and content delivery networks, cloud hosting and data storage providers, and customer support platform providers. All such providers are bound by contractual data processing agreements and are not permitted to use your data for any purpose other than delivering services to 1winpk.
1winpk may disclose your personal data to government bodies, regulators, law enforcement agencies, or our licensing authority where we are legally required to do so — for example, in response to a court order, investigation into suspected money laundering, or regulatory audit.
In the event that 1winpk's business or assets are acquired, merged, or transferred, player data may be disclosed to prospective purchasers or business partners as part of due diligence, subject to equivalent confidentiality obligations. You will be notified of any such change in data controller before it takes effect.
Your data is never shared with advertisers, data brokers, or any entity that intends to use it for commercial purposes unrelated to 1winpk's platform operation.
1winpk uses cookies and similar tracking technologies to operate the platform effectively, personalise your experience, and maintain security. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for login sessions, security tokens, and basic platform functionality. Cannot be disabled. | Session |
| Functional | Remembers your language preference, game display settings, and responsible gaming configurations. | Up to 1 year |
| Analytics | Collects anonymised data about platform usage to help us improve performance and identify popular games. | Up to 2 years |
| Security | Helps detect and prevent fraudulent activity, bot traffic, and multiple-account abuse. | Session to 90 days |
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the 1winpk platform. 1winpk does not use third-party advertising cookies or cross-site tracking technologies.
1winpk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulations. Our standard retention periods are:
When data is no longer required and no legal obligation exists to retain it, 1winpk securely deletes or anonymises it so that it can no longer be associated with you as an individual.
1winpk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or misuse. Key security measures include:
Your Responsibility: While 1winpk employs robust technical safeguards, you are responsible for maintaining the confidentiality of your account login credentials. If you suspect your account has been accessed without your authorisation, please contact our support team immediately using the details in Section 15.
As a registered 1winpk player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team as described in Section 15. We will acknowledge your request within 48 hours and aim to fulfil it within 14 business days.
You have the right to request a copy of all personal data 1winpk holds about you, along with information about how it is used and with whom it is shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Note that KYC data can only be updated upon provision of supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent. Note that data required for regulatory compliance (KYC, financial records) cannot be deleted until mandatory retention periods expire.
You may request that we restrict the processing of your data in certain circumstances — for example, while a rectification request is being assessed.
Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override those interests.
The 1winpk platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification checks are conducted at registration using CNIC data, and additional verification may be requested at withdrawal.
If 1winpk discovers or has reason to believe that a player is under the age of 21, the account will be immediately suspended, all data associated with that account will be securely preserved for the purposes of regulatory reporting, and the matter may be referred to relevant authorities. Any funds deposited to an underage account will be returned via the original payment method after deducting any amounts required for regulatory reporting purposes.
If you believe a minor has registered on 1winpk, please contact our support team immediately using the details in Section 15. We take underage gambling extremely seriously and will act without delay.
1winpk may send you promotional communications about bonuses, new games, PSL-related betting markets, special offers, and platform updates. We will only send marketing communications where you have:
You may withdraw your consent to marketing communications at any time by updating your communication preferences within your 1winpk account settings, or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred before the withdrawal, and does not affect your ability to use the 1winpk platform.
Please note that certain communications related to responsible gaming — including notifications about deposit limits, self-exclusion options, and account activity summaries — are considered essential service communications and are not subject to marketing opt-out. These are sent for your protection and are a condition of our gaming licence.
The 1winpk platform integrates with a number of third-party services to deliver a complete gaming experience. These include certified game studios that provide casino titles (including slots, Dragon Tiger, and live table games), payment gateway providers (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), and identity verification providers.
Each of these third parties operates under their own privacy policies with respect to data they independently collect. 1winpk is not responsible for the privacy practices of third-party providers beyond the contractual obligations we impose on them as data processors. We encourage you to review the privacy notices of any third-party payment provider you use to fund your 1winpk account.
1winpk's website does not contain links to external third-party websites for tracking or advertising purposes. Any data shared with third-party service providers is done strictly for platform operation under binding data processing agreements.
1winpk reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. When we make material changes to this policy, we will:
Your continued use of 1winpk following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any update to this policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the way 1winpk handles your personal data, please contact our support team. Our email address is provided below as plain text only — please copy it manually rather than clicking:
support at 1winpk.bet
Available 24/7 — English and Urdu support
1winpk — Operated under International Gaming Licence
We will acknowledge all privacy-related requests and complaints within 48 hours and aim to resolve them within 14 business days. Where a complaint cannot be resolved directly, you may escalate the matter to our licensing authority in accordance with the complaints procedure set out in our Terms & Conditions.
1winpk is committed to full transparency about how your personal data is used. Explore our related policies or reach out to our support team if you have any questions.
⚠ 21+ only. Gambling involves risk. Please play responsibly.